At iptvboitier, our goal is to ensure complete customer satisfaction. We understand that sometimes a refund may be necessary. Below is our refund policy, designed to be clear and transparent for our valued customers:
1. **Refund Eligibility**:
– You are eligible for a full refund within 7 days of your original purchase if you are unhappy with the service or if you encounter an issue that makes our system unusable and cannot be resolved by our support team.
– We stand by our product, but we recognize that it may not always meet every individual’s needs.
2. **Technical Support**:
– Before requesting a refund for technical issues, please allow us the chance to assist you. If we are unable to fix the issue, a refund will be issued.
– Contact our support team first if you are experiencing technical problems.
3. **Refund Process**:
– Refunds are available only within 7 days of the purchase date. Requests made after this period cannot be processed.
– For credit card payments, refunds are typically processed within 20 business days. However, it may take up to 90 days for the funds to appear in your account.
4. **Refund Requests**:
– You can request a refund for any purchase made on bestlioniptv.org within 7 days of the purchase.
– Approved refunds will be issued promptly, usually within 24 hours, and will be credited to the original payment method.
5. **Refund Conditions**:
– Full refunds are granted only for purchases made within 7 days. Requests beyond this period may be partially refunded based on the subscription usage.
– Our support team will be in touch with you for all refund requests.
6. **Non-Refundable Situations**:
– Refunds or partial refunds may not be granted in the following situations:
– Dissatisfaction with channel line-up or performance. We suggest testing the service before purchasing.
– Difficulty in setting up devices. While we provide support, it is limited to specific configuration steps.
– Temporary issues such as channel freezing, often due to internet fluctuations or server issues.
– Changes initiated by the customer, such as switching servers or canceling subscriptions.
7. **Activation Refund**:
– If you are unable to set up the IPTV service on any device within one day of activation, we will provide a full refund of the subscription purchase price.
At IPTVBOITIER, we are committed to addressing your concerns fairly and promptly. If you have any questions or need assistance with refunds, please contact our support team.
iptvboitier : meilleur abonnement iptv en france 2024